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Cannot add CLP-310 printer with 4.01.17 driver

Started by fazer, May 06, 2013, 13:31:09

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fazer

My CLP-310 is working under Debian Testing/Gnome 3.4.2, both using the standard driver and the suld 3.00.90 driver.
After I've purged the old drivers and installed the new suld-driver-4.01.17 and suld-configurator-2-qt4, no driver can be found:

When I start the Add Printer wizard, there is a  delay of ~26 sec. before the add printer dialog is shown.
An local printer is found: CLP-310 Series on /dev/mfp4
The dialog with Driver for the printer is empty. So I cannot install anything.

cups/error_log: lots of errors for 26 sec. of this type:
...
E [06/May/2013:19:13:18 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/model/suld/cms/SCX-3400sc.cts"!
E [06/May/2013:19:13:18 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/model/suld/cms/CLP-310sc.cts"!
E [06/May/2013:19:13:18 +0200] [cups-driverd] Bad driver information file "/usr/share/cups/model/suld/cms/SCX-472xsc.cts"!
....
syslog: one error is logged:
May  6 19:13:45 debian-ht kernel: [ 1534.599678] usb 1-1.4: usbfs: process 7221 (printeradd.app) did not claim interface 0 before use

Any idea of what can be wrong?

mmb

same problem...
Debian 7, SCX-3400

If install driver ver. 4.00.39 printer detected, but not work.

bchemnet

All those errors are "normal" (as in, they always appear regardless of whether the printer works or not).

Can either of you provide any more specific information?  Information about both exactly what you do or don't see, what was working before (if anything), whether you've tried to add the printer through an interface other than the Configurator, and whether you are using 32-bit or 64-bit would be useful.

mmb

debian7 i386, cups 1.5.3, driver 4.01.17, suld-configurator-2-qt4
1. start CUPS, Configurator
2. Add printer
3. (delay ~9sec) In opened window click "Next>"
4. Local printer: SCX-3400, "Next>"
5. Empty area, nothing to select

I installed printer in CUPS web interface, then click "Test.." button:
Checking driver... OK
Checking port... OK
Printing test page... OK
...but, nothing happens. In Jobs displayed task with state:
stopped  "/usr/lib/cups/filter/pstospl failed"

bchemnet

Have you tried an older driver (e.g., 4.00.39) and/or the older configurator?

mmb

I tried 4.00.39 and suld-configurator-1-qt4,
Checking driver... OK
Checking port... OK
Printing test page... Failed
Job:
stopped  "/usr/lib/cups/filter/pstospl failed"

Drivers with old package naming (samsungmfp...) worked perfectly.
maybe try, CUPS 1.6 ?

bchemnet

pstospl is strictly a 4.01.17 file.  You may need to delete the printer and set it up again to reset the configuration to use 4.00.39 correctly.

Alternatively, I have just uploaded a revised 4.01.17 package that may solve your problem with that version.

mmb

It work! but the printer is still not detected through Configurator

bchemnet

There's something more subtle wrong with the Configurator; I'm working on trying to track it down.

bchemnet

I cannot reproduce this problem at all (empty printer selection box).

However, the Configurator (and in particular printeradd) seem to be highly temperamental, and the behavior seems to vary considerable from one computer to another.  Perhaps due to conflicts with other libraries, but I can't identify anything specific.

fazer

 the revised 4.01.17 package did not solve it for me, still the same problem.

bchemnet

The version of the configurator binaries in configurator-2-qt4 seem to have a couple of bugs related to the addprinter routine (going back a couple of prior releases as well).  You can try configurator-1-qt4 or configurator-2-qt3, or just use another tool to add the printer; the configurator is not really necessary.

fazer

Thanks, configurator-1-qt4 worked. (why didn't I just try that)

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