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Author Topic: [M2070W] Scan with USB ?  (Read 1291 times)

focus69

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[M2070W] Scan with USB ?
« on: October 29, 2016, 14:35:07 »
Hello Everyone,

My os is : Ubuntu 16.04 LTS

I installed officiel driver from samsung website and all works good exept scan with usb, it work for the first svcan but if i want to scan the second page i have message can't detect scaner.

Plz help me how ican fix that.

I called samsung service and don't have supprot to linux os only windows and mac.

Thanks

bchemnet

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Re: [M2070W] Scan with USB ?
« Reply #1 on: October 30, 2016, 07:33:01 »
Try installing the Ubuntu package libusb-0.1-4 if it is not already installed.

focus69

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Re: [M2070W] Scan with USB ?
« Reply #2 on: December 03, 2016, 16:16:07 »
It's already nstalled, any anathour idea ?

Thanks

bchemnet

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Re: [M2070W] Scan with USB ?
« Reply #3 on: December 04, 2016, 14:26:50 »
You can try using a different USB port.

There used to be an issue with certain scanning software where the scanner would be sent a "sleep" signal after a scan, so then it had to be restarted or unplugged/plugged in again to work for the second scan.  I'm not aware of any Samsung scanners that were affected and it was supposedly fixed years ago, but you could try a different program to do your scans and see if that makes a difference.

Otherwise, not really.  It may be an issue with the USB software rather than the Samsung driver, but historically bugs that have been filed citing issues with closed-source software like this driver have been closed without resolution.

 

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