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Problem with recognition CLX-3185 FN under Xubuntu 16.04

Started by mradic, November 08, 2016, 13:08:51

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mradic

November 08, 2016, 13:08:51
Hello!

For a couple of days I have been trying to get Scan to PC and/or Scan to PC GUI to work with SCX-3185FN. I have tried under Xubuntu 16.04 (64-bit), and - since it did not work - alternatively under Ubuntu 14.04 (i386).

Basically the scanner gets recognised (e. g. under Xsane, also under scanimage - L and netdiscovery), but - according to log - after the service recognises the device, it ends with some error, and on scanner I always get "not available".

I tried experimenting with several different versions of drivers (3.x, 4.x, 1.x...), but it did not resolve the issue. I also tried changing config files, as described under Scanning Questions (such as setting tcp address in .conf files). I also completely disabled the firewall.

I have a couple of question:
1. Under which Ubuntu (Xubuntu) version is Scan to PC working, preferably with my scanner model?
2. Does the Samsung driver has its support of Scan to PC?
3. Is it enough to select Scan to PC (and/or GUI version) from Synaptic with its (default) dependencies, or do I need to install some extra packages?
4. What else could I try?

If you want, I will attach my logs as well.

Best regards,
M.

bchemnet

#1
November 12, 2016, 07:45:20
1. The last report I have of a working install is Ubuntu 14.04.  I have no idea if that means it isn't working later or not.  As far as models, whatever has been posted to this forum is what I know.
2. Scan to PC is independent of the driver, and should theoretically work with any version.  However, the driver-4.xx versions are probably the only ones that received significant testing.
3. As of the last time packages were updated (3 years ago), there was no need to install additional dependencies.
4. I don't know.  The developers have not contributed anything in 3 years, likely because they are no longer using it themselves.  I have never had a system with which to test this.  The project is effectively abandoned unless someone wants this functionality badly enough to work on the code and update it.  It is possible that a change associated with changing to systemd are why the service no longer works as expected, and it might be an easy fix for someone with time and enough knowledge.

Maciej

#2
August 20, 2018, 06:10:14 Last Edit: August 20, 2018, 06:27:35 by Maciej
Hello everybody

Its exact same behaviour on CLX-3185FW and Debian Stretch 32bit (9.5)
I can scan and print with other tools over network without a problem , but samsungScannerServer.log from suld-scantopc says :
####################################################################
08-20-18 12:31:46 stdout       INFO     AUTOCONFIG: SCANNER_SANE_NAME = 'smfp:net;192.168.10.17'
08-20-18 12:31:46 stdout       INFO     AUTOCONFIG: SERVER_NAME = 'h230'
08-20-18 12:31:46 stdout       INFO     AUTOCONFIG: OWNER_UID = '1000'
08-20-18 12:31:46 stdout       INFO     AUTOCONFIG: OWNER = 'caly'
08-20-18 12:31:46 stdout       INFO     AUTOCONFIG: HOME_DIR = '/home/caly'
08-20-18 12:31:46 stdout       INFO     AUTOCONFIG: SCANNER_IP = '192.168.10.17'
08-20-18 12:31:46 root         ERROR    Network or scanner not available (Error registering server: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<TITLE>Invalid Request</TITLE>
</HEAD>

########################################################################

service status:
root@h230:/var/log# service samsungScannerServer status
● samsungScannerServer.service - LSB: Server for Samsung MFP network scanners
   Loaded: loaded (/etc/init.d/samsungScannerServer; generated; vendor preset: enabled)
   Active: active (running) since Mon 2018-08-20 12:31:35 CEST; 34min ago
     Docs: man:systemd-sysv-generator(8)
    Tasks: 5 (limit: 4915)
   CGroup: /system.slice/samsungScannerServer.service
           ├─24168 python /usr/bin/samsungScannerServer.py -d --pidfile=/var/run/samsungScannerServer.pid
           └─24169 python /usr/bin/samsungScannerServer.py -d --pidfile=/var/run/samsungScannerServer.pid

sie 20 12:31:34 h230 systemd[1]: Starting LSB: Server for Samsung MFP network scanners...
sie 20 12:31:35 h230 samsungScannerServer[24163]: Starting Samsung Scanner Server: samsungScannerServer.
sie 20 12:31:35 h230 systemd[1]: Started LSB: Server for Samsung MFP network scanners.
sie 20 12:31:45 h230 python[24168]: io/hpmud/pp.c 627: unable to read device-id ret=-1
############################################################################

suld-driver2-1.00.39

One thing to note is that , PYTHON-PYPDF is no longer availible in repo for Strech (now its PYTHON-PYPDF2) so to fullfill missing dependencies i've build one local package with the help of equivs-build and then install went fine.  I don't think that it could brake scanner detection thou.

Regards
Maciej Malusi
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