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Author Topic: Samsung scx-3400 scanner doesn't work  (Read 10691 times)

lucacima

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  • Linux Distribution: xubuntu 12.04 kernel 3.5.0 on x86_64
  • Printer: Samsung scx-3400
Samsung scx-3400 scanner doesn't work
« on: February 07, 2013, 22:11:32 »
I work on Xubuntu 12.04 on kernel 3.5.0 on 64bit. My printer works great but the scanner embedded do not want to do his job.
My responses are:

lucacima@lucacima-K54C:~$ lsusb
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 002: ID 04e8:344f Samsung Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 058f:a014 Alcor Micro Corp. Asus Integrated Webcam
Bus 002 Device 004: ID 12d1:1506 Huawei Technologies Co., Ltd. E398 LTE/UMTS/GSM Modem/Networkcard

lucacima@lucacima-K54C:~$ sudo scanimage -L
device `xerox_mfp:libusb:003:002' is a Samsung SCX-3400 Series multi-function peripheral
device `smfp:SAMSUNG SCX-3400 Series on USB:0' is a SAMSUNG SCX-3400 Series on USB:0 Scanner

lucacima@lucacima-K54C:~$ sudo sane-find-scanner

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

  # No USB scanners found. If you expected something different, make sure that
  # you have loaded a kernel driver for your USB host controller and have setup
  # the USB system correctly. See man sane-usb for details.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

lsusb and scanimage recognise the printer but sane doesn't detect any scanner. What can I do ??

bchemnet

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Re: Samsung scx-3400 scanner doesn't work
« Reply #1 on: February 09, 2013, 12:59:21 »
Have you tried reading through http://www.bchemnet.com/suldr/scanning.html and following suggestions there?  There are also several other forum posts about difficulty finding scanners and the solutions.

If so, share what you have tried so that additional guidance may be possible.

 

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