Samsung CLP-510N does not work on Ubuntu 20.04 (Filter failed error)

[aaron]

Hi,

First of all, thanks for keeping this repository up to date! I saw there were plans to shut it down last year, and I'm glad to hear that you chose to let it live for a few more years.

So here is my problem:

I have installed suld-driver-4.00.39 (maximum version for my CLP-510N) on a fresh Ubuntu 20.04 system. This ships with CUPS 2.3.1. The printer is connected via network through LDP (connection: lpd://192.168.178.28/queue).

When I try to print, the job fails with stopped "Filter failed".

I believe this is the relevant portion of the debug log:

Code Select Expand


I [21/May/2020:09:08:42 +0200] [Job 6] Started filter /usr/lib/cups/filter/pdftopdf (PID 2996)
I [21/May/2020:09:08:42 +0200] [Job 6] Started filter /usr/lib/cups/filter/pdftops (PID 2997)
I [21/May/2020:09:08:42 +0200] [Job 6] Started filter /usr/lib/cups/filter/rastertosamsungsplc (PID 2998)
I [21/May/2020:09:08:42 +0200] [Job 6] Started backend /usr/lib/cups/backend/lpd (PID 2999)
D [21/May/2020:09:08:42 +0200] [Job 6] PID 2998 (/usr/lib/cups/filter/rastertosamsungsplc) stopped with status 127 (File too large)
D [21/May/2020:09:08:42 +0200] [Job 6] pdftops - copying to temp print file \"/tmp/00bb55eca8895\"
D [21/May/2020:09:08:42 +0200] [Job 6] pdftopdf: Last filter determined by the PPD: rastertosamsungsplc; FINAL_CONTENT_TYPE: application/vnd.cups-postscript => pdftopdf will not log pages in page_log.
D [21/May/2020:09:08:42 +0200] [Job 6] Samsung_CLP-510N: error while loading shared libraries: libcupsimage.so.2: cannot open shared object file: No such file or directory
D [21/May/2020:09:08:42 +0200] [Job 6] PID 2996 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [21/May/2020:09:08:42 +0200] [Job 6] PID 2999 (/usr/lib/cups/backend/lpd) exited with no errors.


So two things that seem fishy:

• [...] rastertosamsungsplc) stopped with status 127 (File too large)
• error while loading shared libraries: libcupsimage.so.2: cannot open shared object file: No such file or directory

I'm adding the full debug log as an attachment (limited to lines containing "[Job").

Any idea how I can fix this? Is my Ubuntu/CUPS too new?

Thanks,
Aaron

[bchemnet]

Install the package libcupsimage2.  I believe that will solve your problem.

It seems that cups no longer include this library by default, as of 2.3.1.  Until I have a chance to modify the packages here to add a dependency explicitly on that library, it will need to be installed manually.  This might still only be affecting a small number of people because several common cups drivers do explicitly depend on it, so many people probably have it installed even with cups 2.3.1.

[aaron]

Yes! Now it works. Thank you so much!

There is one question I didn't find on https://www.bchemnet.com/suldr/questions.html: Can I buy you a coffee? ;-)

[bchemnet]

I appreciate the thought, but no.  I am content knowing that I can make the world a little better than it otherwise would be for some people.

[aaron]

That's cool! The world is definitely a little better for me now (and my mother, who owns this old printer) :-)